Published by ChinaMNC · Gulang
Liaoning Tax Authorities Streamline Services for Taxpayers: What Foreign Founders Should Know
In early 2024, Liaoning's tax system launched initiatives to improve tax services and resolve taxpayer issues. Foreign founders operating in China can benefit from these measures, which include targeted policy support, streamlined dispute resolution, and faster tax refunds.
Liaoning Tax Authorities Enhance Services for Taxpayers and Fee Payers
Since the launch of the second batch of the thematic education campaign, tax authorities across Liaoning Province have focused on solving practical problems for taxpayers and improving service delivery. For foreign founders registering or operating a company in China, these developments signal a more supportive tax environment in the region.
Learning-Driven Approach to Better Service
The Liaoning Provincial Tax Service of the State Taxation Administration has prioritized theoretical study to guide practical work. Party committees at all levels have combined tax work with in-depth study of scientific theories to improve leadership and work methods. The goal is to foster a people-centered development philosophy and strengthen the concept of serving taxpayers and fee payers. This has created a positive dynamic where tax work aligns with the needs of taxpayers.
Xu Guanglie, Party Secretary and Director of the Liaoning Provincial Tax Service, emphasized that the focus is on solving the problems of "for whom, what, and how to work." He noted that tax authorities are concentrating on taxpayers' concerns and implementing more measures to relieve difficulties and benefit enterprises and the public.
Practical Measures for Taxpayers
Various cities in Liaoning have implemented specific initiatives to improve tax services:
- Chaoyang City: Tax departments at the city and county levels have used leadership-led study, joint learning through party branches, and on-site learning at red resources to conduct party lectures and themed party days. This ensures that the study of习近平新时代中国特色社会主义思想 is deeply understood and applied.
- Dandong City: Party members and leading cadres have taken the lead in combining study with practice. They have planned and promoted a series of measures to improve the quality and efficiency of tax and fee services. Grassroots party organizations have carried out "contribute based on one's post" activities, visiting people to listen to their opinions. As a result, 97 improvement measures have been implemented one by one.
- Yingkou City: The tax bureau has implemented "one enterprise, one policy" services with clearer goals and more solid measures. They proactively provide precise tax policy services to heating enterprises and promptly deliver tax and fee policy benefits. Liu Shaoyang, Party Secretary and Director of the Yingkou Tax Bureau, stated that they do not shirk or dodge when facing taxpayers' urgent difficulties and concerns, and truly use the Party's innovative theories to guide tax practice for the people's welfare.
Deepening Research and Solving Problems
During the thematic education period, leading cadres at the provincial bureau took the lead in deepening research. They went to the grassroots to walk through processes and solve problems on the front lines. They helped resolve more than 20 key issues that were frequently reported by grassroots units and taxpayers. The "top leaders" of municipal bureaus visited more than 50 county-level tax bureaus, over 60 grassroots party branches, and tax collection and service front lines. They listened to taxpayers' opinions and suggestions on-site and helped solve more than 140 practical problems.
In Benxi City, tax officials consciously changed their roles and perspectives to experience tax business handling processes and directly identify service blind spots. Qi Wei, Party Secretary and Director of the Pingshan District Tax Bureau in Benxi City, conducted a "walk-through" at Benxi Fuyao Float Glass Co., Ltd. to check the implementation of tax preferential policies. From the taxpayer's perspective, he examined whether policy push was precise, tax declaration was smooth, tax services were convenient, and cadre work style was pragmatic. He also studied and solved on-site practical problems encountered by the enterprise, such as policy understanding and document filing. Song Yang, an accountant at the company, considered the tax bureau leaders' on-site experience of tax processes and problem-solving to be very pragmatic and welcomed by the enterprise.
Smart Service Windows and Dispute Resolution
Huludao City's tax bureau has educated and guided party members and cadres to deeply study, carefully ponder, and earnestly practice. The city's tax system has built intelligent "question-and-handling integrated" windows to continuously improve tax payment service levels. Since the second batch of thematic education, these windows have handled more than 50 difficult and complex cases with a 100% satisfaction rate. Han Tao, Party Secretary and Director of the Huludao Tax Bureau, stated that they are learning from the Party's innovative theories to understand patterns, clarify directions, learn methods, and increase wisdom. They are launching the engine of proactive action by party members and cadres, and with perseverance, they strive to contribute to the high-quality development of tax affairs.
Fuxin City's tax bureau has extended learning, research, and practice activities to the grassroots. They have unified logos, images, and standards in 38 tax sub-bureaus (offices) and tax service halls across the city. They have set up "New Fengqiao Windows" and "New Fengqiao Rooms" to promptly and effectively resolve tax disputes, protect the legitimate rights and interests of taxpayers and fee payers, and enhance the service quality and social image of tax departments. This is part of the province's effort to build "Fengqiao-style" tax offices, which focus on grassroots dispute resolution.
Tax and Fee Policy Implementation
Implementing the continuation, optimization, and improvement of tax and fee preferential policies is a major decision of the Party Central Committee and the State Council, and an important criterion for testing the thematic education. Liaoning's tax system has adhered to a "five-measure" work strategy, deepened the "exempt from application, enjoy directly" reform, and promoted the fast, accurate, stable, and effective implementation of tax rebate, tax reduction, and fee reduction policies. Since last year, the province has added more than 20 billion yuan in tax reductions, fee reductions, and tax rebates and deferrals, effectively reducing burdens and increasing confidence for various business entities.
Zhang Shaoqiang, General Manager of Liaoning Xinhualong Dayou Molybdenum Co., Ltd., said, "We enjoyed more than 70 million yuan in VAT credit refunds, which greatly solved our funding problems, made our cash flow more sufficient and stable, and we are full of confidence in future development." Since 2023, the Jinzhou City Tax Bureau has focused on the urgent difficulties and concerns of taxpayers and fee payers, continuously improved the precision of policy push, and promoted the effective implementation of tax and fee preferential policies.
Project-Specific Tax Services
Xu Guanglie took the lead in carrying out the "leading cadres enter parks and enterprises" activity, going deep into multiple enterprises in the Liaozhong Near-Sea Economic Development Zone to promote tax and fee policies, deliver preferential benefits, solve tax-related problems for major investment projects, and solve enterprise financing difficulties through "bank-tax interaction." The relevant practices were rated as an excellent case of "leading cadres enter parks and enterprises to solve problems and demands" in Liaoning Province. Since the second batch of thematic education, the province's tax system has deepened the "project steward" tax service mechanism, organizing 1,237 tax cadres to provide exclusive services for nearly 400 major projects, solving more than 300 practical problems, and implementing tax and fee preferences exceeding 1 billion yuan.
The Shenyang Zhongdong Port Commercial Complex project encountered difficulties in capital turnover during construction. When applying for deferred tax payment for the first time, the application was unsuccessful due to an operational error. After learning of the situation, the full-process project steward team of the Heping District Tax Bureau in Shenyang immediately provided detailed guidance and follow-up services, quickly helping the enterprise complete the tax deferral business. Xie Lu, the project's chief accountant, said, "Tax officials taught us how to operate step by step, and it was completed smoothly. This deferred tax payment of more than 70 million yuan greatly eased our financial pressure."
Looking Ahead
Next, party committees at all levels of Liaoning's tax system will continue to shoulder their main responsibilities, effectively leverage the role of the thematic education leading group and its office, optimize the promotion mechanism, and track and evaluate the progress and effectiveness of thematic education. At the same time, they will further promote the deep integration of thematic education with tax main responsibilities and main business, effectively advance various key tasks of tax reform and development, and test the effectiveness of thematic education with practical actions and results.
For foreign founders, these initiatives mean more accessible and efficient tax services in Liaoning, including targeted policy support, streamlined dispute resolution, and faster processing of tax refunds and deferrals. However, it is important to stay informed about local regulations and consult professionals for specific situations.
Call to Action: Foreign founders can contact ChinaMNC on WhatsApp / WeChat at +86 153 1898 8535 for help registering and operating a company in China.
This summary is based on information published by the relevant Chinese government website and is general information, not legal or tax advice.